Cancellation policy
Purchase Options Cancellation Policy
One-Time Purchases
One-time purchases are charged once and do not renew automatically. To request a cancellation, email alifayzalla@gmail.com as soon as possible. Cancellation cannot be guaranteed once processing or fulfillment has begun.
Subscriptions
When you subscribe, you authorize recurring charges to your selected payment method. Your subscription renews automatically according to your chosen supply:
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1 bottle: every 30 days
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2 bottles: every 60 days
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3 bottles: every 90 days
Your selected price and delivery frequency are displayed before checkout.
Pausing or Cancelling
You can pause, skip, or cancel your subscription through the customer portal linked in your subscription emails. You may also contact aurumsupps@gmail.com for assistance.
Make changes before your next renewal is processed to avoid the next charge. Cancelling stops future renewals; it does not automatically cancel or refund an order already charged.
Returns and Refunds
Orders already received are subject to our Return & Refund Policy, including our 30-day money-back guarantee.